Last Updated: 5th August 2025
1. Introduction
Welcome to www.vikramanand.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.vikramanand.com and use our services related to job search courses and webinars.
This policy applies to all users of our website and services, including visitors, registered users, and course participants.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
Contact Information: Name, email address, phone number, postal address
Professional Information: Current job title, company, industry, experience level, career goals
Account Information: Username, password, profile information
Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
Communication Data: Messages, feedback, and correspondence with us
2.2 Technical Information
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, click-through rates, course progress
Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
2.3 Educational Data
Course Progress: Completion rates, quiz scores, assignment submissions
Webinar Participation: Attendance records, interaction data, Q&A submissions
Certificates: Achievement records and certification data
3. How We Collect Information
We collect information through:
Direct Submission: Registration forms, contact forms, course enrollment, webinar sign-ups
Automatic Collection: Cookies, analytics tools, server logs
Third-Party Sources: Social media platforms (if you choose to sign up through social login)
Communication: Email correspondence, customer support interactions
4. How We Use Your Information
We use your personal information for the following purposes:
4.1 Service Delivery
Providing access to courses and webinars
Processing enrollments and payments
Delivering educational content and materials
Issuing certificates and tracking progress
4.2 Communication
Sending course updates and announcements
Providing customer support
Sending newsletters and promotional materials (with consent)
Responding to inquiries and feedback
4.3 Improvement and Analytics
Analyzing website usage and user behavior
Improving our courses and services
Conducting research and analytics
Personalizing your learning experience
4.4 Legal and Administrative
Complying with legal obligations
Protecting our rights and interests
Preventing fraud and abuse
Maintaining records as required by law
5. Legal Basis for Processing (under Indian Law)
We process your personal information based on:
Consent: When you explicitly agree to our data processing activities
Contract Performance: To fulfill our obligations under service agreements
Legitimate Interest: For business operations, security, and service improvement
Legal Compliance: To meet regulatory and legal requirements
6. Information Sharing and Disclosure
6.1 We Do Not Sell Personal Information
We do not sell, rent, or trade your personal information to third parties.
6.2 Authorized Sharing
We may share your information with:
Service Providers: Payment processors, email service providers, hosting services, analytics providers
Business Partners: Only with explicit consent for joint programs or collaborations
Legal Requirements: When required by law, court orders, or government requests
Business Transfers: In case of merger, acquisition, or sale of assets (with prior notice)
6.3 International Transfers
If we transfer data outside India, we ensure adequate safeguards are in place as per applicable data protection laws.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption: SSL/TLS encryption for data transmission
Access Controls: Restricted access to personal information on a need-to-know basis
Regular Security Audits: Periodic assessment of our security measures
Secure Storage: Protected servers and databases
Employee Training: Regular privacy and security training for our team
8. Data Retention
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Meet regulatory requirements
Specific Retention Periods:
Account Information: Until account closure + 3 years
Course Data: 7 years from course completion
Payment Records: 7 years as per Indian accounting standards
Marketing Communications: Until you opt-out
9. Your Rights
Under Indian data protection laws, you have the following rights:
9.1 Access and Correction
Request access to your personal information
Correct inaccurate or incomplete information
Update your profile and preferences
9.2 Data Portability
Request a copy of your data in a structured format
Transfer your data to another service provider
9.3 Deletion and Restriction
Request deletion of your personal information (subject to legal requirements)
Restrict processing of your data in certain circumstances
9.4 Opt-Out Rights
Unsubscribe from marketing communications
Opt-out of certain data processing activities
Withdraw consent where processing is based on consent
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and login status
Analyze website usage and performance
Provide personalized content and recommendations
Enable social media features
Cookie Types:
Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand user behavior
Marketing Cookies: Used for targeted advertising (with consent)
You can manage cookie preferences through your browser settings or our cookie consent tool.
11. Third-Party Services
Our website may contain links to third-party websites or integrate with external services:
Payment Processors: Razorpay, PayU, or similar Indian payment gateways
Email Services: Mailchimp, SendGrid, or similar platforms
Analytics: Google Analytics, Facebook Pixel (with consent)
Social Media: LinkedIn, Facebook, Twitter integration
These third parties have their own privacy policies, and we are not responsible for their practices.
12. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:
Post the updated policy on our website
Notify users of material changes via email or website notice
Update the "Last Updated" date at the top of this policy
14. Compliance with Indian Laws
This Privacy Policy is designed to comply with:
Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Personal Data Protection Bill (when enacted)
Other applicable Indian privacy and data protection laws
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@vikramanand.com
16. Grievance Redressal
In accordance with Indian law, we have appointed a Grievance Officer to address privacy-related complaints:
Grievance Officer: Vikram Anand Email: hello@vikramanand.com
The Grievance Officer will respond to complaints within 30 days of receipt.
This Privacy Policy is effective as of 5th August 2025 and applies to all information collected by www.vikramanand.com. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.